Last Updated: September 2026
Welcome to Ujjain Tour Advisor. These Terms & Conditions govern your access to and use of our website, services, products, booking facilities, and other offerings available through our platform. By accessing our website, making an enquiry, placing an order, making a booking, or purchasing any service or product through Ujjain Tour Advisor, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Ujjain Tour Advisor provides travel assistance, tour planning, transportation and accommodation coordination, spiritual and religious services, puja and ritual arrangements, religious idols, puja samagri, devotional products, and other related spiritual offerings. Certain services may be fulfilled with the assistance of independent hotels, drivers, transportation providers, priests, vendors, delivery companies, payment gateways, and other third-party service providers. The availability and terms of such services may therefore depend on the respective third-party provider.
We make reasonable efforts to ensure that the information, descriptions, images, prices, availability, and other content displayed on our website are accurate and up to date. However, occasional errors, inaccuracies, changes in availability, or differences between photographs and actual products or services may occur. Product images may be used for illustrative purposes, and handmade, natural, customized, or individually prepared religious products may have minor variations in size, shape, color, texture, or appearance. Ujjain Tour Advisor reserves the right to correct errors, update information, change prices, modify services, or withdraw any offering without prior notice where necessary.
Customers may submit enquiries or booking requests through our website, phone, WhatsApp, email, or other communication channels provided by Ujjain Tour Advisor. Submission of an enquiry does not automatically constitute a confirmed booking. A booking will be considered confirmed only after the required information has been provided and the applicable payment or advance amount has been received and confirmation has been communicated by Ujjain Tour Advisor. Customers are responsible for providing accurate information, including names, contact details, dates, number of participants, pickup information, and any other details required to arrange the requested service.
Travel-related services may include transportation, accommodation, sightseeing arrangements, local assistance, and other services depending on the booking selected by the customer. Such services may be provided directly by Ujjain Tour Advisor or through third-party service providers. Customers are expected to follow applicable instructions, schedules, safety requirements, hotel rules, transportation rules, and local regulations. Any additional expenses arising from personal requests, changes, delays caused by the customer, additional services, meals, entry fees, personal expenses, or other items not specifically included in the confirmed booking may be payable separately by the customer.
Spiritual, religious, puja, anusthan, ritual, priest, and other faith-based services may involve advance preparation, scheduling of priests or service providers, procurement of puja materials, and arrangements made specifically according to customer requirements. The performance of religious rituals is subject to customary practices, availability of priests, temple or local regulations, and other circumstances beyond our control. Ujjain Tour Advisor facilitates or coordinates such services but does not guarantee any specific spiritual, financial, personal, health, or other outcome from any religious ritual, puja, or spiritual service.
Ujjain Tour Advisor may offer religious idols, puja samagri, devotional articles, spiritual products, and other related items. Product specifications, availability, price, material, dimensions, and appearance may vary depending on the product. Handmade or naturally sourced items may contain minor variations that should not necessarily be considered defects. Customized, personalized, made-to-order, or specially prepared products may be subject to different return, cancellation, and refund conditions.
All prices displayed on the website are subject to change unless specifically confirmed at the time of booking or purchase. Customers agree to pay the applicable price, taxes, delivery charges, service charges, and other applicable fees associated with their order or booking. Payments may be processed through third-party payment gateways or financial service providers. Ujjain Tour Advisor is not responsible for delays, failures, or errors caused by banks, payment gateways, card issuers, or other financial institutions. A booking or order may not be processed until the required payment has been successfully received.
Cancellation, refund, return, replacement, and exchange requests are governed by our applicable Refund & Cancellation Policy. Customers are encouraged to review that policy before making a booking or purchase. Refund eligibility may depend on the nature of the service or product, the timing of the cancellation, third-party cancellation policies, expenses already incurred, and other applicable conditions. Certain services, customized products, personalized spiritual arrangements, and other specially prepared offerings may be non-refundable once preparation or fulfillment has commenced.
Customers purchasing physical products are strongly required to record a clear and continuous unboxing video before and while opening the parcel. The video should show the condition of the outer package, shipping label, seals, and the product as it is removed from the packaging. This video may be required to establish whether a product was damaged or incorrect at the time of delivery. If a proper unboxing video is not provided, a claim relating to damage, breakage, missing items, defects, or incorrect products may not be considered for return, replacement, exchange, or refund. Customers should retain the original packaging and shipping materials until the matter has been resolved.
Customers are responsible for taking reasonable care of products after delivery. Any product that is damaged, broken, altered, misused, improperly handled, improperly stored, scratched, stained, modified, or otherwise damaged by the customer after delivery will not be eligible for return, replacement, exchange, or refund. Ujjain Tour Advisor reserves the right to reject a claim where the available evidence indicates that the damage occurred after delivery or resulted from customer negligence, misuse, or improper handling.
Delivery timelines provided on the website or during the ordering process are estimates and may be affected by courier delays, weather conditions, public holidays, transportation disruptions, incorrect addresses, customer unavailability, or other circumstances beyond our reasonable control. Customers are responsible for providing a complete and accurate delivery address and contact information. Ujjain Tour Advisor shall not be responsible for delivery issues arising from incorrect or incomplete information provided by the customer.
Customers agree to use our website and services only for lawful purposes and in accordance with these Terms & Conditions. Customers must provide accurate information, make timely payments, comply with applicable travel and service instructions, respect local customs and regulations, and avoid any activity that may harm Ujjain Tour Advisor, its employees, service providers, partners, customers, or other individuals. Customers are responsible for any additional costs, losses, or consequences arising from incorrect information or failure to comply with applicable instructions.
Customers must not use the website to engage in unlawful activities, attempt unauthorized access, interfere with website operations, introduce malicious software, copy or misuse website content without permission, impersonate another person, submit fraudulent information, or undertake any activity that may damage the website or its users. Ujjain Tour Advisor reserves the right to restrict or terminate access to the website where misuse or violation of these terms is identified.
All content available on the Ujjain Tour Advisor website, including text, photographs, graphics, logos, designs, icons, videos, branding, layouts, and other materials, is owned by or licensed to Ujjain Tour Advisor unless otherwise stated. Such content may not be copied, reproduced, modified, distributed, published, transmitted, or commercially used without prior written permission from the respective rights holder.
Some services offered through Ujjain Tour Advisor may involve third-party providers. These may include transportation companies, hotels, delivery partners, payment gateways, priests, vendors, technology providers, and other service providers. While we make reasonable efforts to work with reliable partners, Ujjain Tour Advisor may not be responsible for independent actions, delays, cancellations, service failures, policy changes, or other matters directly caused by third-party providers. Where appropriate, we may assist customers in communicating with the relevant service provider.
Ujjain Tour Advisor will make reasonable efforts to provide the services and products described on the website; however, we shall not be liable for circumstances beyond our reasonable control, including natural disasters, extreme weather, government restrictions, strikes, transportation disruptions, traffic conditions, public emergencies, changes in local regulations, third-party service failures, delays, or other unforeseen events. To the extent permitted by applicable law, Ujjain Tour Advisor shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website, services, or products.
Religious and spiritual services are provided in accordance with the nature of the service requested and applicable traditions or customary practices. Any information relating to religious beliefs, rituals, spiritual practices, astrology, religious significance, or devotional activities is provided for informational and spiritual purposes and should not be considered a guarantee of a particular result. Ujjain Tour Advisor does not guarantee that any spiritual or religious service will result in a specific financial, personal, professional, health, relationship, or other outcome.
Ujjain Tour Advisor shall not be considered in breach of these Terms & Conditions where performance is delayed, interrupted, modified, or prevented by circumstances beyond our reasonable control. Such circumstances may include natural disasters, floods, earthquakes, extreme weather, government orders, strikes, riots, public emergencies, transportation disruptions, acts of authorities, technical failures, or other unforeseen events. In such circumstances, we may attempt to reschedule, modify, or provide an alternative arrangement where reasonably possible.
Your use of the Ujjain Tour Advisor website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information. By using our website or submitting your information to us, you acknowledge and agree to the applicable provisions of our Privacy Policy.
Ujjain Tour Advisor reserves the right to modify, update, or replace these Terms & Conditions at any time. Changes may be made to reflect updates to our services, products, business practices, technology, or applicable laws. The updated version will be published on this page with a revised “Last Updated” date. Continued use of the website after changes are published will constitute acceptance of the updated Terms & Conditions.
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any dispute arising in connection with the use of our website, services, bookings, or products shall be subject to the applicable courts and legal jurisdiction of Ujjain, Madhya Pradesh, unless otherwise required by applicable law.
If you have any questions, concerns, complaints, or requests regarding these Terms & Conditions, our services, bookings, or products, you can contact Ujjain Tour Advisor at info@ujjaintouradvisor.com or call us at 8770221760. You may also contact or visit us at Divine Valley, Dewas Road, Ujjain, Madhya Pradesh – 456010. Our website is www.ujjaintouradvisor.com.
By accessing or using the Ujjain Tour Advisor website, making a booking, submitting an enquiry, or purchasing any product or service, you confirm that you have read, understood, and agreed to these Terms & Conditions.
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